Privacy Policy for Authentic Learning Labs

Effective date:

Jan 1, 2025

Privacy Policy for Authentic Learning Labs

Introduction

At Authentic Learning Labs, we understand that privacy matters. As the leading delivery platform for professional education, education publishers, and customer training organizations, we're committed to protecting your information while providing exceptional eLearning experiences.

Information We Collect

We collect information that helps us deliver and improve our services:

  • Account information: When you register, we collect basic details like your name, email address, and organization.

  • Learning data: We track course progress, assessment results, and engagement metrics to enhance your learning experience.

  • Technical information: This includes device information, IP address, and how you interact with our platform.

How We Use Your Information

Your information enables us to:

  • Provide access to our eLearning platform and learning materials

  • Personalize your learning journey and recommend relevant content

  • Improve our platform through analytics and user feedback

  • Support your learning goals with progress tracking and certification

Information Sharing

We believe your data belongs to you. We only share information:

  • With trusted service providers who help us operate our platform

  • With educational institutions or employers when necessary for your training requirements

  • When required by law or to protect our legal rights

We never sell your personal information to third parties.

Your Privacy Choices

We put you in control of your data:

  • Access, correct, or download your personal information

  • Manage notification and communication preferences

  • Request deletion of your account and associated data

Security

Your information's security is our priority. We use industry-standard safeguards to protect your data from unauthorized access and regularly review our security practices.

Updates to This Policy

As our services evolve, we may update this policy. We'll notify you of significant changes through our platform or via email.

Contact Us

We're here to help with any privacy questions or concerns. Please reach out to us at team@authenticlabs.io .

Thank you for trusting Authentic Learning Labs with your educational journey. We're honored to support your growth while respecting your privacy.